For eligible service tags image availability between the 2 download methods will vary. Dell technical support can use this ID in order to check on eligibility and/or to resolve image availability for specific service tags If your service tag does not have an image available through the below 2 methods of download you can contact Dell technical support and mention article ID SLN308469. There are 2 methods of download which are explained below Dell Hosted Image hosts images available from Windows 7 SP1 and up Eligibility for Dell Hosted Image varies by service tag Below are a couple notes to keep in mind regarding Dell's operating system download availability ( the process known as Dell Hosted Image ). Dell Imaging Technology Support team brought your discussion to Dell's technical support department.
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